FAQ

How can I register myself at Puja Ghar Online?

Registering yourself at Puja Ghar Online is an easy task, which will take only a few minutes. On the top right corner of our website, there is a sign-up link on which new users have to click and complete all the fields marked with * accurately. Lastly, you need to click on the submit button for completing the registration process. From our end, users will receive a confirmation email, and then they can continue shopping on our website.

What kind of payment methods do you provide?

For the convenience of our users, all major debit and credit cards are accepted as payment methods. So while shopping on our website or app, customers can enjoy hassle-free shopping as all payments are initiated through stripe.

I placed an order on your website, how will I get to know it’s successful?

After receiving your order, you shall receive a confirmation email and a text message to assure that the order has been placed successfully.

Is your payment gateway secured? Can I trust it?

Ensuring the privacy of the customers, we offer secured and safe payment gateways for the users.

The item(s) I need shows the status ‘out of stock.’ what if I need the same?

At Puja Ghar Online, we strive hard to keep up to the expectations of the customers, but sometimes certain items, owing to immense popularity, run out of stock. We try to stock up our inventory continuously, and hence customers can browse through our website to know whether the product is back in stock or not. Besides, you can even write to us at sales@pujagharonline.com  about your desired items, and we assure you to serve at the earliest.

How do you ensure that the product(s) I ordered will reach safely?

For ensuring the safety of the products, we provide a multilayer packing format and carefully pack every item so that customers don’t receive defective products.

What is your return policy? Can I return an item I don’t like?

At Puja Ghar Online, we try to serve the best products to our customers; however, if you are dissatisfied with any item, you can write to us at sales@pujagharonline.com and request for a return of the item. For further details, kindly refer to our refund and return policy.

When would I get the purchased item(s)?

We try to serve you at the earliest hence, within 7-14 business days, you can expect to receive your products.

Whom should I contact if I have a concern?

Our efficient customer care support team is readily available to help you out with any queries. Contact us at sales@pujagharonline.com.

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